Ethical Management
We depend on ethical management to guide us when making decisions using value judgments in all management activities. We do this to be fair and transparent. Consequently, our management is able to lead by example and our performance across our organizations continuously improves.

We declared our Ethics Charter over 20 years ago in April 2003. Since then, our efforts have increased to put an end to unethical activities and questionable risk-takings by employees and partners. We are conducting activities that are aligned to our Ethics Guideline. To ensure their executions, we have created an independent committee to enforce ethics within our company, systematically and objectively.
- 1Respect customers’ opinions at all times. Strive to gain their trust with actions that exceed expectations.
- 2Adhere to all laws and regulations. Respect international customs for commercial transactions and pursue fair competition everywhere we do business.
- 3Develop and maintain a relationship of mutual trust and cooperation with partners through transparency and fair practice.
- 4Do not abuse a position of power and through influence, engage in conduct that is illegal or would prevent, reduce, or limit competition. Do not accept bribes in the form of money, valuables, gifts, entertainment and/or travel accommodation from partners.
- 5Maintain strict confidentiality so that no private customer information is disclosed to anyone outside the company while limiting its access even further within the company to only need-to-know personnel.
- 6Do not use the company’s properties or funds for personal use.
- 7Cash loans, standing surety and exchanging gifts between employees are prohibited.
- 8Do not discriminate on the basis of race, creed, ethnicity, nationality, education, age, gender, religion, family, sexual orientation, associations, or any non-merit factor. Strive for a productive working & life balance with mutual respect.
- 9Actively participate in social and community service activities.
- 10Always strive to develop eco-friendly products and services. Prevent accidents through strict safety checks and management.